UniBet Casino Privacy Policy

We at UniBet Casino take the protection of your personal data seriously, and this privacy policy explains how we collect, use, store and share your information when you visit our website, use the UniBet app, or otherwise interact with our services. UniBet is operated by Optdeck Service Limited, a company registered in Malta under number C 96335, with data sharing and account arrangements carried out under the wider Kindred Group Plc structure, part of FDJ United. In the Netherlands, we hold a remote gambling licence from the Kansspelautoriteit (licence number 1730/01.267.175), and Dutch law governs this agreement between us and you.

Who We Are and What This Policy Covers

This policy applies to everyone who registers for a UniBet login, places a bet through UniBet sports betting, plays UniBet casino games, or otherwise uses any product available under casino UniBet in the Netherlands. Please note that UniBet Australia is operated by a separate legal entity, Unibet/Betchoice Corporation Pty Ltd, under its own licence, and this policy does not govern that operation or an Australia login journey.

Information We Collect

We collect information directly from you and automatically as you use our platform. This includes:

• Registration details such as your name, date of birth, address, email and phone number when you create your UniBet login
• Identity and age-verification documents required to confirm you meet our 18+ (or, for bonus eligibility, 24+) age requirement
• Financial information relating to deposits, withdrawals and your nominated counter-account, including data processed through iDEAL, Trustly, PayPal, Visa, Mastercard, WERO, Brite and paysafecard
• Gameplay data, including your activity across UniBet casino online, UniBet live casino, UniBet poker and UniBet sports betting
• Technical data such as IP address, device type and browser information collected when you use the UniBet app or our desktop site
• Communications you send us through live chat, email, telephone or our Help Centre

How We Use Your Information

We use your personal data to open and manage your account, process deposits and withdrawals, verify your identity, and deliver the UniBet casino bonus, UniBet sign up bonus, UniBet bonus code offers, free spins and other UniBet promotions you are eligible for. We also use your data to operate mandatory session, deposit and balance limits, to monitor for signs of problem gambling, to prevent fraud and money laundering, and to comply with our obligations under Dutch gambling law. Where you consent, we use your information for marketing communications about UniBet casino bonus offers, tournaments and new UniBet casino games, and you may withdraw this consent at any time.

Cookies and Similar Technologies

We use cookies and similar tracking technologies on our website and within the UniBet app to keep you signed in via your UniBet mobile login, remember your preferences, analyse traffic, and personalise the promotions and content we show you. Some cookies are essential to the operation of UniBet Casino and cannot be disabled, while others - including analytics and advertising cookies - can be managed through your browser or device settings. Further detail is provided in our separate cookie notice.

How We Share Your Information

We share your data with trusted third parties where necessary to run our services. This includes payment providers, identity-verification agencies, and our gaming suppliers such as Kambi Malta Ltd for sportsbook services, Sportradar AG for virtual sports, Relax Gaming Limited for poker and bingo, and live casino partners including Evolution Gaming, Pragmatic Play and Stakelogic Live. Data may also be shared within the Kindred Group Plc structure and with FDJ United affiliates for account administration, group-level risk management and regulatory reporting. We disclose information to the Kansspelautoriteit and other competent authorities where legally required, and we never sell your personal data to unrelated third parties.

International Transfers

Because we operate as part of an international corporate group, your data may be transferred outside the Netherlands or the European Economic Area. Where this occurs, we apply appropriate safeguards, such as standard contractual clauses, to ensure your information continues to receive an adequate level of protection.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards to satisfy our legal, tax and anti-money-laundering obligations. If your account is inactive for twelve months, we apply a monthly administration fee after giving you thirty days' notice, and we retain the associated records in line with our regulatory duties, refunding the fee if you reactivate your account within three months.

Your Rights

Under applicable Dutch and EU data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request erasure of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing, including direct marketing
• Request a copy of your data in a portable format
• Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

You can exercise these rights at any time by contacting us through our Help Centre, live chat, telephone or email support, all available 24 hours a day in Dutch.

Age Restrictions and Responsible Data Use

We do not knowingly collect data from anyone under 18, and our UniBet sign up bonus, UniBet deposit bonus and other UniBet promotions are restricted to players aged 24 and over. We use the data collected during registration and verification to enforce these age limits and to apply the mandatory deposit, session and balance limits required of every account holder.

Security Measures

We employ encryption, access controls and regular security reviews to protect the data associated with your UniBet login, your UniBet app sessions, and your financial transactions. While we take all reasonable steps to safeguard your information, no method of transmission or storage is completely secure, and we encourage you to protect your own login credentials.

Restricted Territories

Our services, including UniBet casino online and UniBet sports betting, are not available to residents of certain restricted countries. If you access our platform from a jurisdiction where our licence does not permit us to operate, we may be unable to process your data or provide our services to you.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, our products, or applicable law. We will publish any revised version on this page, and continued use of casino UniBet after such changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about how we handle your personal data, or if you would like to exercise any of your rights described above, please contact us through the Help Centre, live chat, telephone or email support available on our website. We are committed to responding promptly and to protecting your privacy at every stage of your journey with us, from your first UniBet login to your ongoing use of UniBet casino games, UniBet live casino, UniBet poker and UniBet sports betting.