UniBet Terms and Conditions

Welcome to UniBet Casino. These terms and conditions govern your use of our website, our mobile applications and every product we offer, including our sportsbook, live casino, poker, bingo and slots. By creating an account with UniBet, completing the UniBet login process or using the UniBet app, you confirm that you have read, understood and agreed to be bound by these terms. If you do not agree with any part of this document, we ask that you do not use our services.

Who We Are

Our casino is operated by Optdeck Service Limited, a company registered in Malta under number C 96335, with its registered office at Level 6 - The Centre, Tigne Point, Sliema TPO 0001, Malta. We are part of FDJ United, and Kindred Group Plc is named as the group under which data sharing and transfers of account rights take place. When you register with UniBet casino online, you enter into an agreement directly with us as the operator of this site.

Our Licence and Governing Law

We hold a remote gambling licence issued by the Netherlands Kansspelautoriteit under number 1730/01.267.175, granted on 7 June 2022. This licence permits us to offer regulated casino unibet and sports betting services to players located in the Netherlands. These terms are governed by Dutch law, and the Netherlands is the place of agreement for any contract formed between you and us. Where a dispute arises, Dutch courts have jurisdiction unless local consumer protection law provides otherwise.

Eligibility and Account Registration

To use our services, you must be at least 18 years old, though we require players to be 24 or over to claim any UniBet bonus or promotional offer described below. You must reside in a country where our services are legally available. We do not accept players from a long list of restricted jurisdictions, including but not limited to the United States, Spain, Portugal, Greece, Switzerland, Russia and many others listed in our full restricted countries policy. Some jurisdictions are excluded only from casino, live casino, poker and bingo products while sports betting may remain available.

When you complete your UniBet sign up, you agree to:

• Provide accurate, complete and current personal information
• Maintain only one account per person, household, address, IP address, device, telephone number, payment card and email address
• Keep your UniBet login credentials confidential and notify us immediately of any unauthorised use
• Undergo identity verification when we request it, in line with our regulatory obligations

Deposits, Withdrawals and Currency

We accept deposits in EUR only, with a minimum deposit of €10. Accepted deposit methods include iDEAL, WERO, Visa, Visa Electron, Mastercard, Trustly, Brite, PayPal and paysafecard. Deposits are credited to your account instantly. The minimum withdrawal amount is also €10.

We pay withdrawals exclusively by bank transfer to a single verified counter-account held in your own name. A counter-account can never be a credit card, and you may only register one at any given time; changing it requires you to complete re-verification with us. Pending times for withdrawals typically range from one to five days, depending on the payment method used, whether it is your first cashout, and whether your deposit and withdrawal methods differ.

Deposit, Session and Balance Limits

As part of our responsible approach to gambling, every player must set mandatory session, deposit and balance limits when they register. Any balance exceeding your chosen balance limit is paid out to your counter-account without delay. If you decide to increase a limit, the change takes effect after seven days; decreases apply immediately. We may impose an additional deposit limit linked to your average disposable income, and we reserve the right to lower your limits at our own discretion where we consider it necessary.

Our Games and Providers

Our casino offers over 2,000 slots alongside classic table games, progressive jackpot slots, a dedicated 98% RTP category, exclusive titles found nowhere else, scratch cards, bingo, poker and a full sportsbook. Our live casino unibet section features 40 live roulette games, more than 200 live blackjack tables, over 40 live baccarat games and 7 poker variants, delivered through Evolution Gaming, Pragmatic Play and Stakelogic Live, with both Dutch-speaking and English-speaking dealers, VIP tables and Salon Prive available.

Our sportsbook is supplied by Kambi Malta Ltd, our virtual sports by Sportradar AG, and our poker and bingo products by Relax Gaming Limited. Additional casino titles are provided by a range of third-party studios, each named within the individual game rules. Through our platform you can enjoy unibet betting and unibet live betting across more than 30,000 live sporting events, with over 40,000 events live streamed annually.

Jackpots

We offer the Hot Drops Jackpot across thousands of slots, automatically entering qualifying spins into four progressive jackpots. Our Grand Jackpot has reached figures up to €1.1 million, with the live total recorded at €1,182,332.63 against a Super Hot ceiling of €1,200,000. We also provide our own exclusive progressive jackpot slots, bingo progressive jackpots won by completing a full card within 42 numbers, and daily HexaPro poker jackpots paying multipliers of 100x to 1,000x between 15:00 and 22:00.

Bonuses and Promotions

Each of our products carries its own welcome bonus, of which you may select one. Our sportsbook offer rewards a €10 first wager with €50 in free bets. Our casino welcome bonus grants €50 in free spins on Dutch Flip after a €25 stake, delivered as 125 spins of €0.40. Our live casino bonus offers up to €50 in bonus credit, while our bingo and poker welcome offers include HexaBingo tickets, bonus vouchers and Playthrough Bonuses up to €250.

We do not use bonus codes; instead, every UniBet bonus code equivalent appears directly in your account and must be activated manually before play begins, or it is forfeited. All welcome offers, including any UniBet casino bonus code promotion, are limited to players aged 24 and over, and only one bonus applies per player, household, IP address, device, card, phone number and email address unless we state otherwise. We also run ongoing UniBet promotions such as the Combo Booster, Uniboosts, 2 UP, Golden Exchange, casino tournaments with prize pools up to €10,000, Drops & Wins campaigns, weekly bingo tournaments and our refer-a-friend programme offering up to €180. Any UniBet promo code campaigns we run will always be announced through official channels only.

Bonuses are issued solely through pre-planned campaigns and are never granted on individual request. A bonus balance falling below €0.10 is automatically closed and any remainder is converted to real cash. Cancelling a bonus before its wagering conditions are met will void it entirely.

Inactive Accounts

If your account remains unused for 12 consecutive months, we will apply a monthly administration fee. We provide 30 days' notice before doing so, and we will refund any fee charged if you reactivate your account within three months.

Our Mobile and Desktop Platforms

We make our services available through desktop, mobile browser, and our dedicated UniBet app for iOS and Android devices. Whether you complete your UniBet mobile login on a smartphone or access your account via desktop, the same account, balance and limits apply across every platform we offer.

Customer Support

Our support team is available 24 hours a day through live chat, email, telephone and our Help Centre, with assistance provided in Dutch. We encourage you to contact us with any questions about your account, deposits, withdrawals or any UniBet casino bonus you are unsure about.

Changes to These Terms

We may update these terms and conditions from time to time to reflect regulatory changes or improvements to our services. Where changes are material, we will notify you through our website or by email before they take effect. Your continued use of our services after such changes constitutes your acceptance of the revised terms.